These terms are issued by Tahi Designs Limited (“Tahi Designs”) and are effective from March 1st, 2016. They cover the use of our website – tahidesigns.nz.
Use includes visits to our sites, purchases on our sites, participation in our database and promotions. These terms of use apply to you when you use our websites. Please read these terms carefully – if you need to refer to them again they can be accessed from the link at the bottom of any page of our websites.
About Us
This website is owned and operated by Tahi Designs Limited. If you wish to contact us please:
Phone: 021 223 364 Monday – Friday 8.30am – 5.00pm
Click here to contact Tahi Designs using our online form.
If you wish to contact us outside office hours please do so via email and we will respond to all queries as soon as possible.
These terms and conditions address the following:
1. Content
2. Ordering goods or services from us
3. Refusing or cancelling orders
4. Payment Options
5. Pricing
6. Website and Credit Card Security
7. Delivery and Charges
8. Delivery Period
9. Returns
10. Accessing Our Service
11. Disclaimer
12. Intellectual Property
13. Links
14. Privacy Policy
15. Jurisdiction
16. Changes to this Agreement
While we endeavour to supply accurate information on this site, errors and omissions may occur. Tahi Designs Limited (“Tahi Designs”) does not accept any liability, direct or indirect, for any loss or damage which may directly or indirectly result from any advice, opinion, information, representation or omission whether negligent or otherwise, contained on this site. You are solely responsible for the actions you take in reliance on the content on, or accessed, through this site.
Tahi Designs reserves the right to make changes to the content on this site at any time and without notice.
To the extent permitted by New Zealand law, Tahi Designs makes no warranties in relation to the merchantability, fitness for purpose, freedom from computer virus, accuracy or availability of this web site or any other web site.
2. Ordering goods and services from us
When you place an order with us, you are making an offer to buy goods or services. An order is placed on our website via adding a product to the shopping cart and proceeding through our checkout process. The checkout process includes giving us delivery and any other relevant details for your order eg. an optional gift message for gift cards, entering payment information and submitting your order. The final step consists of a confirmation page with full details of your order, which you are able to print as a receipt of your order
We can supply trade quantities but reserve the right to limit the number of an item customers can purchase in a single transaction. If you would like to inquire about trade supply please contact us.
We will send you an e-mail to confirm that we have received and accepted your order, which indicates that your order has been accepted and you may not cancel it.
We will take payment from you when we accept your order.
3. Refusing or cancelling orders
In the unlikely event that the goods or services ordered are no longer available we reserve the right to refuse or cancel an order.
We reserve the right to refuse or cancel any orders that we believe, solely by our own judgement, to be placed for commercial purposes, e.g. any kind of reseller. We also reserve the right to refuse or cancel any orders that we believe, solely by our own judgement, to have been placed fraudulently.
While we endeavour to ensure that the price and description of goods or services is accurate, if there is an error in the process of listing a product or service on our website or a technical error in the processing of your order we reserve the right to refuse or cancel the order.
Our right to cancel orders applies to orders that have been accepted.
We currently accept the following credit cards via the Stripe payment platform:
You can also pay using via direct bank transfer. Bank transfer details can be found during our checkout process.
All prices listed on https://tahidesigns.nz are in New Zealand dollars and are inclusive of GST. Please note that we reserve the right to alter prices on our websites at any time for any reason. Online and trade pricing may differ.
Our prices do not include import fees, duties, tariffs or other charges which may be payable in relation to an order. All our products are currently made in Aotearoa New Zealand.
6. Website and Credit Card Security
We want you to have a safe and secure shopping experience online. All payments via our sites are processed using SSL (Secure Socket Layer) protocol, whereby sensitive information is encrypted to protect your privacy.
You can help to protect your details from unauthorised access by logging out each time you finish using the site, particularly if you are doing so from a public or shared computer.
For security purposes certain transactions may require proof of identification.
7. Delivery and Delivery Charges
At this time, we only deliver to New Zealand and Australia addresses. We have two courier rates for deliveries in New Zealand:
The rate for deliveries to Australia is NZ$10.00
Note: The rates outlined are subject to change.
Please note that a signature is optional for receiving deliveries. If goods are lost or damaged in transit, please contact us within 7 business days using our online form.
We will use this delivery information to make a claim against our courier company. We will offer you the choice of a replacement or a full refund, once we have received confirmation from our courier company that delivery was not successful.
Delivery lead time for products may vary. Each product has a lead time displayed on it indicating when you can expect delivery of your order. Deliveries to rural addresses and deliveries of dangerous goods in some areas may take longer than the time indicated. You will receive an email that confirms that your order has been dispatched.
To ensure successful delivery, please provide a delivery address where someone will be present during business hours to sign for the receipt of your package.
Please visit the Returns page for full details on the returns process.
Other than connecting to the Tahi Designs website by HTTP and HTTPS requests using a web browser, you may not gain access to the Tahi Designs website servers. You agree not to disrupt, modify or interfere with our website or services and their associated software, hardware and servers in any way. You also agree not to modify any content or service on the Tahi Designs website. Furthermore, you agree not to use our site in any inappropriate or unlawful way.
Our website is intended to provide information for people shopping our products and accessing our services, including making purchases via our website and registering on our database to receive e-mails from us.
While we endeavour to supply accurate information on this site, errors and omissions may occur. Tahi Designs does not accept any liability, direct or indirect, for any loss or damage which may directly or indirectly result from any advice, opinion, information, representation or omission whether negligent or otherwise, contained on this site. You are solely responsible for the actions you take in reliance on the content on, or accessed, through this site.
Tahi Designs reserves the right to make changes to the content on this site at any time and without notice.
To the extent permitted by New Zealand law, Tahi Designs makes no warranties in relation to the merchantability, fitness for purpose, freedom from computer virus, accuracy or availability of this web site or any other web site.
Tahi Designs, its suppliers, advertisers or third party providers, own all copyright and other intellectual property in this site. Everything on this site, unless otherwise stated, is copyright.
Tahi Designs welcomes the use of this site for personal use, non-commercial use, research or study – provided that the user acknowledges all copyright and other notices contained in the content.
We advise that you may not copy or display for redistribution to third parties, or for commercial purposes, any portion of this site without the express permission of Tahi Designs.
Please note that although this site has some hyperlinks to other third party websites, these sites have not been prepared by Tahi Designs and are not under the control of Tahi Designs. The links are only provided as a convenience, and do not imply that Tahi Designs endorses, checks, or approves of the third party site. Tahi Designs is not responsible for the privacy principles or content of these third party sites. Tahi Designs is not responsible for the availability of any of these links.
Tahi Designs requires that you request our permission to include a link from another site to this site. If you would like to request permission, please contact us via our online form.
We are committed to protecting your privacy. We recognise that your personal information is confidential and we understand that it is important for you to know how we treat your personal information. Please read our Privacy Policyfor more information.
This website is governed by, and is to be interpreted in accordance with, the laws of New Zealand.
Tahi Designs reserves the right to alter, modify or update these terms of use. These terms apply to your order. We may change our terms and conditions at any time, so please do not assume that the same terms will apply to future orders.
